TECHNICAL MANUAL [UK]

RFNEXUS – COMPLETE MANUAL FOR USE AND PROGRAMMING


IMPORTANT: this manual refers to all the options available in the Comelit NEXUS App. Each user, according to their privileges or the type of designated user, may or may not have access to certain functions. Refer to the Users section for more details.
For information regarding the installation and initial commissioning of the control panel, refer to the NEXUS control panel manual

The Comelit NEXUS App is divided into five different sections:

  1. Control: for arming and disarming the alarm in the various areas

  2. Notifications: for viewing the event log

  3. Actions: for executing quick commands and creating and running automations (also known as “scenarios”, i.e. a combination of actions following a specific event)

  4. Status: for viewing the general status of the system

  5. Configure: for programming the control panel and its related devices

The Control menu is reserved only for users who have authorisation to arm/disarm the alarm system (standard users or installers with temporary full administration rights). The Configure menu is reserved for users with system administration rights or authorised installers. For more information see the Users section.

In addition, there is a top bar which, as well as containing the page title and any commands (e.g. back arrow for navigating between menus and returning to the previous menu), also contains the figure icon to access certain App parameters and to select the managed systems.

Index

0.0 User profile

1.0 Control

2.0 Notifications

3.0 Actions

4.0 Status

5.0 Configure


0.0 User profile


0.1 Managed systems

Allows selection of the remote control panel to operate on. The list shows all the control panels for which the current account is enabled (refer to the Users section to check the different possible account types).

By selecting a control panel from the list, three options will be available:


0.1.1 Add system

From the same menu it will also be possible to add new control panels using the “+” button and scanning the QR code shown on the back of the control panel itself: refer to the NEXUS control panel manual for more details about the procedure for configuring a new control panel.

0.2 Password access

Allows you to enable a password and any biometric authentication to be used for accessing the App.

You will be required to set a numeric access password (6 digits) and only afterwards will it be possible to use the biometric authentication mode already set on the device (fingerprint or face recognition).

0.3 User code

(for standard users only; can only be used in combination with a radio keypad)

Allows you to customise your own code if previously enabled by the administrator user.

0.4 Comelit website

To view the web page of the official Comelit website.

0.5 User manual

To access the web version of this manual.

0.6 Leave a review

To publish a review of the app.

0.7 Report a problem

To send a report regarding the functioning of the app.

0.8 Manage Comelit account

To log out the user and, if necessary, access the App using other login credentials.
It is also possible to request the deletion of your Comelit account


1.0 Control

Allows arming and disarming operations of the alarm.

If there are several areas (up to a maximum of 8, see areas sections), these are displayed as subdivisions of the circular representation around the central padlock.

You can operate simultaneously on all areas simply by using the relevant controls without selecting a specific area (click on the relevant portion of the circular representation)

The central padlock and the colouring of the surrounding circle (whole or divided into areas) indicate the status of the system:

  • grey: alarm not armed, no faults
  • yellow: system fault
  • green: alarm armed in total mode
  • blue: alarm armed in partial mode (“Night” or “Partial”) or only in some areas
  • red: alarm in progress or alarm memory

Arming can be of 2 types:

  • Total: applied to all detectors

  • Partial: this is further divided into two options, i.e. applied only to detectors programmed with the “Night” attribute or only to detectors programmed with the “Partial” attribute.

Partial arming is particularly useful when you want to divide the detectors in a single area into separate groups, each independent in activation.
For example, in a single area “HOME” it will be possible to assign the “Night” attribute to detectors placed outside or combined with the opening of doors and windows. In this way, arming the alarm in “Night” mode will allow you to create a condition in which it is possible to remain inside the home (internal detectors inactive, as they are not included in “Night” mode) and receive an alarm notification only in the event of a perimeter or external area breach.

Override.
When arming, the control panel checks the status of all devices (detectors and peripherals) and reports any faults.
In the event of a technical fault or abnormal condition (for example, an active detector which, not having an exit delay, would immediately trigger an alarm), a warning message is displayed asking you to confirm arming anyway.
NB = when arming, active detectors behave differently according to their characteristics: refer to the explanations of the “reaction type” and “attributes” in the “sensors” section for more details.


2.0 Notifications

Allows you to consult the event log containing all notifications generated by the control panel and relating to specific events (arming/disarming, alarms, activations, faults, etc.). In the event of an alarm combined with a detector with photo verification or a camera programmed for video verification, it will also be possible to view the images associated with the alarm. If the sensor has a camera, it will be possible to view the last 10 images for each detector (maximum 4 detectors can be used with each control panel)


3.0 Actions

Allows the creation and execution of up to 10 automations (scenarios) as well as the execution of some quick commands.

3.1 Automations

You can create up to 10 automations (scenarios) with manual activation or on event (alarm, sensor activation, inactivity alarm, arming/disarming, entry of a valid code, activation of the input of an RFOUT022 module, specific time). Each automation can include up to 15 actions (arming/disarming, waiting timer, output activation, notification sending)

First of all, you will need to create the desired scenario using the “+” button.

Scenario activation condition

Allows you to select one of the following options:

  • Alarm (referring to one or more individually selectable areas)
    • Theft
    • 24H
    • Fire
    • Flooding
    • Panic
    • Gas
  • Sensor (refers to the activation of one or more sensors that can be selected individually)
  • Inactivity (refers to one or more sensors programmed with the inactivity attribute, which can be selected individually; refer to the sensors section for more details about the inactivity function)
  • Arming/disarming (refers to one or more areas that can be selected individually)
    • Total disarming
    • Total arming
    • Night mode arming
    • Partial mode arming
  • User login (future implementation)
  • Wired input (refers to the wired input of a radio IN/OUT device model RFOUT022, if installed)
  • Date & time (refers to a specific time on one or more days of the week, which can be selected individually)

Actions

Add up to 10 actions to be performed in sequence using the “+” button:

  • Arming/disarming (refers to one or more areas that can be selected individually)
    • Total disarming
    • Total arming
    • Night mode arming
    • Partial mode arming
  • Wait (refers to a customisable waiting time before the next action)
  • Activate output (refers to the relay output of a radio IN/OUT device model RFOUT022, if installed)
  • Notification (refers to sending a customised text notification to a specific user; the message will be displayed via PUSH notification on the recipient’s app)

Once created, press the play button to manually run a specific scenario. For scenarios that require timed execution, the process will follow the set timings. In the case of repetitive activations (e.g. at a specific time, every day), these will repeat according to the set timings until the scenario is disabled or deleted.

Disabling allows you to temporarily block scenarios without deleting them.

Select the scenario and press the prohibition button to temporarily disable it.

A disabled scenario will be displayed in the list with the scenario disabled icon. To reactivate it, simply select it and enable the top option near the name.

To delete a scenario, select it and press the bin button.

To rename a scenario, select it and press the rename button.

3.2 Quick commands

The available quick commands are:

  • Alarm reset: resets the alarm memory (condition indicated by a flashing red LED on the control panel); the alarm reset is also performed automatically at the next arming of the alarm

  • Alarm stop: stops the activation of the sirens during an alarm

  • Call stop: stops the sending of notifications (calls, SMS and various notifications as programmed) during an alarm

  • Panic: generates a panic alarm with the sending of related notifications. Any internal and external sirens will not be activated

  • Robbery: generates a robbery alarm with the sending of related notifications. Any internal and external sirens will not be activated

  • Fire: generates a fire alarm with the sending of related notifications. If present, any internal and external sirens will also be activated

  • Medical: generates a fire alarm with the sending of related notifications. If present, any internal and external sirens will also be activated


4.0 Status

Allows you to check the general status of the control panel and the connected radio devices. Select the group of devices of interest.


4.1 Sensors

Includes all radio sensors previously paired with the control panel.

Select the sensor of interest to view specific information such as:

  • general status (with any indications of anomalies)
  • system status (if currently active according to the arming/disarming status of the relevant area and/or according to the set reaction type)
  • activation status (e.g. open or closed)
  • radio signal level
  • battery level

Using the Disable option, it is possible to disable the sensor (for example, in case of a fault). The disabling remains active until a new manual reactivation operation (option Disable = OFF). Disabling a sensor results in an anomaly condition being indicated on the control panel.


4.2 Sirens and outputs

Includes all radio outputs (sirens and output modules) previously paired with the control panel.

Select the device of interest to view specific information such as:

  • general status (with any indications of anomalies)
  • system status (if currently active according to the arming/disarming status of the relevant area)
  • activation status (e.g. open or closed)
  • radio signal level
  • battery level

Using the Disable option, it is possible to disable the sensor (for example, in case of a fault). The disabling remains active until a new manual reactivation operation (option Disable = OFF). Disabling a sensor results in an anomaly condition being indicated on the control panel.

Using the ACTIVATE SIREN option, it is possible to manually activate the output for a simple functional test. Press again to deactivate the output.


4.3 Devices

Includes all radio control devices (remote controls and keypads) previously paired with the control panel.

In the case of a remote control, select the device of interest to view specific information such as: general status (with any indications of anomalies) and battery level.

In the case of a remote control, select the device of interest to view specific information such as: general status (with any indications of anomalies), physical integrity (e.g. cover open or closed), radio signal level, battery level.

Using the Disable option, it is possible to disable the sensor (for example, in case of a fault). The disabling remains active until a new manual reactivation operation (option Disable = OFF). Disabling a sensor results in an anomaly condition being indicated on the control panel.


4.4 Video verification

Includes all video verification devices (cameras) and photo verification devices (volumetric sensors with camera) activated in the Cameras section.

Select the device of interest.

  • In the case of volumetric sensors with camera, it will be possible to use the TAKE PHOTO command to capture a real-time image. The image acquisition times vary from a few seconds to several tens of seconds depending on the image size (see the resolution settings in the sensors section for the relevant settings) and some environmental factors (radio signal quality, use of signal repeaters, Internet connection speed, etc.).
    From the same menu, it will be possible to consult the photo archive of images acquired manually (“Images on request”) or acquired on alarm (“Images on alarm”). The latter can also be consulted from the event log, see Notifications). All images are stored in the control panel until they are shared or saved in the smartphone’s image gallery. The control panel allows you to store up to a maximum of 10 images for each volumetric sensor equipped with a camera; afterwards, a new image will overwrite the oldest image.

  • In the case of cameras, it will be possible to view the video stream in real time.


4.5 Control panel

Allows you to view the real-time status of individual areas (see Areas section) and of the control panel (see “Real-time control panel status” section).

4.5.1 Areas

Allows you to check the status of each area (area with alarm armed or disarmed, in fault condition or regular operation)

4.5.2 Real-time control panel status

Allows you to view specific information such as: status of the main power supply connection, battery status, control panel cover (open or closed).

The connection mode in use (Ethernet, Wi-Fi or GSM) is also indicated as per the relevant setting (see Internet connection section) and the actual status of the radio transmission (indication of any radio interference or the presence of other radio communications using the same channel).

4.5.3 Connection status

Allows you to view specific information about the communication channels in use and their correct functionality.

4.5.4 Radio transmission status

Allows you to view the status of radio communication, particularly regarding the presence of radio interference (jamming) or the presence of radio communications attributable to other devices using the same transmission channel. In case of anomalies, consult your installer to agree on the best intervention solution to restore ideal radio transmission conditions.


5.0 Configure

This section refers to the technical settings of the control panel (programming parameters) and is accessible only to users with specific permissions.

It is possible to rename the control panel and check some general information such as the firmware version of the control panel itself and of the integrated radio communication module, as well as the ID32, i.e. the unique identification number of the control panel, which may be useful for any technical checks by the manufacturer.

The general parameters include several technical programming menus described below.


5.1 Users

In this section, it is possible to manage users paired with the control panel, assign them specific permissions to operate the control panel, and receive notifications for specific events and according to specific communication methods.

There are four types of users:

  • the owner of the system (administrator user) who has full control of the control panel and its accessories

  • the standard user who normally operates the control panel but cannot modify the system configuration

  • the installer who, with the owner’s authorisation, can access the programming of the control panel except for arming and disarming operations of the alarm

  • the installer with temporary administration privileges who, with the owner’s authorisation, in addition to accessing the control panel programming, is also enabled to arm and disarm the alarm


Adding a user

  1. Use the “+” button to add a user.

  2. Select the type of user to add: installer or user.

  3. An email will be sent to the user, also containing the link to proceed with the installation of the App. If the user already has the Comelit Nexus App, the shared control panel will already be among the managed systems.

User profile management

  • Select the user and press the bin button to delete a user.
  • Select the user and press the prohibition button to temporarily disable a user
  • Each user can edit their own information (first name, surname and phone number) by pressing the pencil button after selecting their name,
  • The operations of adding, enabling and disabling, as well as deleting users, also include sending a notification email to the administrator user as well as to the person concerned.

The following icons are used to indicate the status and properties of the accounts:

icon account
administrator-user administrator user
standard-user standard user
installer installer
temporary-administrator user with temporary administration rights
user-request-pending user to whom an access request has been sent but has not yet proceeded with the connection
disabled-user disabled user (will no longer be able to operate on the control panel until any reactivation)
disabled-installer disabled installer (will no longer be able to operate on the control panel until any reactivation)


5.1.1 Areas (for standard users only)

Allows you to select the areas that can be managed by each user. The administrator user will have control over all areas without the possibility of excluding specific areas


5.1.1.1 Notifications

Allows you to define what and how to notify each user in the event of specific events such as alarm, tampering, fault, anomalies, action, command, etc.

There are four notification sending modes: phone call or SMS (only using a SIM card that supports these functions), PUSH notification via the Comelit Nexus app, email (sent via the Comelit Cloud).

Phone calls are only available for alarm events or device tampering (and related resets) and use a pre-recorded voice with a message composed with the following syntax: “event” + “device ID” + “area ID” (+ “user ID” in the case of an action).

The notified events are also divided into five different groups, each of which can be enabled or disabled on each of the four connection modes mentioned above:

Event group Notified event / recorded in the event log
Alarms Theft alarm
24h alarm
Fire zone alarm
Flood zone alarm
Gas alarm
Verified alarm
Inactivity alarm
Fire command alarm
Panic command alarm
Duress alarm
Medical command alarm
Panic alarm
Missed arming alarm
Tampering Zone tampering
Magnetic contact tampering
Control panel tampering
Output module tampering
Internal siren tampering
External siren tampering
Keypad tampering
Radio signal repeater tampering
Fake code tampering
Device replacement tampering
Control panel power faults Control panel mains failure
Control panel battery fault
System faults Internal siren battery fault
External siren battery fault
Output module battery fault
Sensor battery fault
Keypad battery fault
Remote control battery fault
Radio repeater battery fault
Radio transmitter fault
Radio interference fault (jamming)
Radio channel overlap fault
GSM interference fault (jamming)
SIM card missing fault
Expired SIM card fault
Low GSM signal fault
GSM voice communication fault
GSM data communication fault
Weak GSM signal fault
GPRS/3G signal fault
GSM voice communication fault
Wi-Fi module fault
Weak Wi-Fi signal fault
Wi-Fi module disabled
Ethernet connection fault
Ethernet fault
Ethernet cable disconnected
System reboot
Internal siren fault
External siren fault
Output module fault
Radio interference fault
Sensor fault
Sensor radio signal loss fault
Internal siren radio signal loss fault
External siren radio signal loss fault
Output module radio signal loss fault
Camera video stream loss fault
Keypad radio signal loss fault
Keypad radio supervision fault
Remote control radio signal loss fault
Repeater radio signal loss fault
Repeater radio supervision fault
Motion sensor fault
Communication fault
Arming / disarming Total arming
Disarming
Night mode arming
Partial mode arming
Disarming after alarm
Forced arming
System operation Technical programming
Device lock
User addition
User deletion
User code change
Date and time modification
Periodic communication test
Manual communication test
Arming blocked
Voice call
Installer enablement
Output activation
Output deactivation
Partial factory reset
Total factory reset
Firmware update successful
Firmware update error
Stop calls
Stop alarm
Alarm reset
Exclusions/deactivations Sensor deactivated
Sensor excluded
Sensor restored
Sensor reactivated


5.1.1.2 User permissions

The permissions for performing specific actions are grouped into 7 groups:

The default rights according to the user type are as follows:

  • Owner user:

    • Arming/Disarming
    • Scenarios/Quick Commands
    • Photo and Video Viewing
    • Programming

  • User:

    • Arming/Disarming
    • Scenarios/Quick Commands
    • Photo and Video Viewing

  • Installer:

    • Programming

  • Installer with temporary administration rights:

    • Arming/Disarming
    • Scenarios/Quick Commands
    • Photo and Video Viewing
    • Programming


5.1.4 User code (for administrator users only)

Usable only in combination with a keypad. Allows you to enable and modify the user code usable on the keypad. Each user will then have the possibility to customise their own code using the “User code” option available in the App settings (icon figure at the top right – see the “User code” section)


5.2 Devices

In this section you can manage the addition (registration) and removal of radio devices (sensors, sirens/outputs, keypads/remotes).

Use the “+” button to add a new device and select the device model to add from the list.

For more information, follow the instructions in the App or refer to the sections Sensors, Sirens/outputs or Peripherals), according to the type of sensor).

Warning: the registration procedure for some devices may require access to the internal electronic board. In this case, make sure that the control panel is set to maintenance mode before proceeding. Otherwise, once the sensor has been acquired, its tamper condition (cover open) will be immediately detected and the tamper alarm will be triggered.

If there are problems during the registration procedures of radio devices, proceed with restoring the factory configuration (see Default configuration), making sure that the Keep radio device pairing option is disabled. Then proceed to reset the individual radio devices as described below:

Pairing radio devices (“enrol” procedure).

Warning: each radio device has a unique ID and can only be paired to one control panel. If you are required to pair it with another control panel, you must first reset it; if the control panel it was previously paired with is active, after a few minutes it will show an anomaly indication (loss of radio device connection) and it will be necessary to delete the device from the keypad configuration to restore normal operation.

There are several ways to pair radio devices to the control panel:

  • Battery tab removal. For a new device, it is sufficient to remove the battery isolation tab immediately after starting the pairing procedure via the App. Refer to the instructions provided by the App to identify the position of the tab according to the device.

  • Pressing a button. For remote controls, it will be sufficient to press any button immediately after starting the pairing procedure via the App.
    If the procedure is unsuccessful, follow the detailed instructions for the specific device available at this link: NEXUS control panel accessory manuals

  • Device power on. For devices without a battery tab, it is necessary to supply power to the device immediately after starting the pairing procedure via the App. Refer to the instructions provided by the App to identify the power supply method according to the device (inserting batteries, connecting the power connector, etc.)

  • Pressing the “ENROLL” button. If neither of the previous two options was successful and/or available, you can proceed by pressing the “ENROLL” button located inside the device, immediately after starting the pairing procedure via the App.

Reset radio devices – registration deletion

If a device has already been registered and paired with any control panel, to repeat the registration it is first necessary to reset the device itself.
The reset can be performed by pressing the ENROLL button for 7 seconds. For some devices (RFKP and RFSMK), there is a dedicated reset button to be pressed until the LEDs flash to confirm the reset operation has been completed. For remote controls, hold down buttons 1 and 4 simultaneously until the red LED lights up steadily. With the red LED on, press button 4 once.
After the reset, you can proceed to register the device using one of the procedures described above.
For more information, refer to the manuals of the individual radio devices available at this link: NEXUS control panel accessory manuals.

Adding new devices

To add new devices, select the “+” button. If devices are already registered (i.e. paired to the control panel), select the specific category to view the list of all devices.

Modify parameters of already paired devices

If devices are already present, simply select the device of interest listed in one of the following categories to view additional information and modify the specific configuration.

5.2.1 Sensors

This section includes detection devices for alarm activation (sensors).

If devices are already paired to the control panel, select the device from the list to view its details and options.

The additional information is collected in the upper section (green box), expandable via the “>” button and includes:

  • Name: editable with the button pencil

  • Model: displays the specific device code (not editable)

  • Radio signal level: real-time indication of the quality of the radio connection
    excellent_signal excellent or very good signal
    good_signal good signal
    sufficient_signal more than sufficient signal
    poor_signal poor signal
    signal_too_weak signal too weak

  • Battery level: real-time indication of the battery status
    battery-charged battery with sufficient charge level
    battery-low low battery requiring replacement

  • Device serial number: displays the unique serial identifier of the radio device

  • Firmware version: displays the specific firmware version of the radio device (it takes a few seconds to update after the first pairing)

  • Identify with LED on (Find device): allows you to facilitate the identification of the specific device by turning on the LED. In the case of multiple devices of the same model, use this function to activate and deactivate the flashing of the LED on the device of interest.

  • Device deletion: with the button bin it is possible to delete a device previously paired with the control panel. Warning: deletion only removes it from the list of devices paired with the control panel but does not reset the device itself. To proceed with a new pairing to a control panel, it is first necessary to reset it (see “Radio device reset – registration deletion”)

  • Edit name: with the button pencil it is possible to edit the device name.

Depending on the type of devices, more or fewer specific configuration parameters will be available:


Indoor volumetric sensors RF12PIR

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming.

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.

  • Advanced settings

    • IR sensitivity – allows you to select a high sensitivity (greater ability to detect intruders) or low sensitivity (less ability to detect intruders). The default value is “high sensitivity” but in some circumstances it is possible to reduce the sensor’s detection capability to avoid false alarms while still being able to detect intruders (for example, if there are large pets present). A real test is recommended (see Sensor test) to verify that the selected value is suitable for the specific use
    • Battery saving – allows you to enable (ON) or disable (OFF) the energy saving mode, which ensures longer battery life. If battery saving is disabled, the sensor transmits all detections both when the system is armed and when it is disarmed. If battery saving is enabled, the sensor transmits one detection and then waits 3 minutes before sending a new notification, both when the system is armed and when it is disarmed

Indoor volumetric sensors with camera RF12PIRCAM

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.

  • Advanced settings

    • Camera settings
      • Image resolution – allows you to select the resolution of the image generated in case of alarm or on request. The selectable resolution values are low (208×128 pixels), medium (400×240 pixels) or high (800×480 pixels).
      • Number of images – allows you to select the number of images captured and transmitted in case of alarm
    • Sensor settings
      • IR sensitivity – allows you to select a high sensitivity (greater ability to detect intruders) or low sensitivity (less ability to detect intruders). The default value is “high sensitivity” but in some circumstances it is possible to reduce the sensor’s detection capability to avoid false alarms while still being able to detect intruders (for example, if there are large pets present). A real test is recommended (see Sensor test) to verify that the selected value is suitable for the specific use
      • Battery saving – allows you to enable (ON) or disable (OFF) the energy saving mode, which ensures longer battery life. If battery saving is disabled, the sensor transmits one detection and then waits 1 minute before sending a new notification, both when the system is armed and when it is disarmed. If battery saving is enabled, the sensor transmits one detection and then waits 3 minutes before sending a new notification, both when the system is armed and when it is disarmed.

Opening sensors with single wired input (RF1MCW / RF1MCB)

  • Magnetic contact – allows you to enable or disable the internal magnetic sensor. If only the wired input is used without the magnetic detector, disable this option

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Chime – if enabled and if an RFKP radio keypad is installed, each activation generates a brief audible signal on the keypad

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.

  • Wired zones – allows you to enable or disable the wired input for connecting an additional alarm detection device (e.g. wired magnetic contact). By selecting this option, you will be able to access a subsequent configuration page where you can activate an additional device “sensor -B”, assign it a name using the [pencil] button, and define specific properties:

  • Type of reaction

    • Instantaneous – generates an immediate alarm in case of activation with the system armed

    • Entry/exit – during system arming, it will be active (i.e. able to generate an alarm) only at the end of the set exit delay; with the system armed, in case of activation, an alarm will be generated only at the end of the set entry delay. The entry and exit times can be customised individually for each device up to a maximum of 4 minutes and 15 seconds.

    • Always active (24 hours a day): each activation generates a 24H type alarm even if the system is disarmed

    • 24H inactivity – generates an “inactivity alarm” event if there is no activation within a 24-hour period. This alarm will be recorded in the event log and notified to any alarm receiving centre, if programmed (see “Remote monitoring”). It is also possible to combine specific actions with this event (e.g. notification alerts) by creating specific automatisms (see “Automatisms”).

    • Entry route – in case of activation with the system armed, an immediate alarm will be generated if triggered before any other sensor. If instead activation occurs during an entry delay phase already triggered by another sensor, it will use its own entry delay before generating an alarm. The entry route reaction type does not provide for exit delays during system arming (immediate alarm) and is normally used for detection devices located along the entry route to access a possible control keypad, within an area with a perimeter protected by other sensors.

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Input connection – allows you to define the type of wired connection to use:

    • NO – normally open
    • NC – normally closed
    • Single balancing – using a single end-of-line (EOL) resistor (value 1K8 ohm)
    • Double balancing – using two end-of-line (EOL) resistors (value 1K8 ohms each)

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Chime – if enabled and if an RFKP radio keypad is installed, each activation generates a brief audible signal on the keypad

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.


Opening sensors with double wired input (RF2MCW / RF2MCB)

  • Magnetic contact – allows you to enable or disable the internal magnetic sensor. If only the wired input is used without the magnetic detector, disable this option

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Chime – if enabled and if an RFKP radio keypad is installed, each activation generates a brief audible signal on the keypad

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (“Entry/exit” reaction), this option enables the sensor’s self-exclusion if it is in detection mode at the end of the exit time. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.

  • Wired zones – allows you to enable or disable wired inputs for connecting additional alarm detection devices (e.g. wired magnetic contacts). By selecting this option, you will be able to access a subsequent configuration page where you can activate one or more additional devices (“sensor -B” and/or “sensor -C”), assign a name using the [pencil] button, and define specific properties for each (select the upper tab):

  • Type of reaction

    • Instantaneous – generates an immediate alarm in case of activation with the system armed

    • Entry/exit – during system arming, it will be active (i.e. able to generate an alarm) only at the end of the set exit delay; with the system armed, in case of activation, an alarm will be generated only at the end of the set entry delay. The entry and exit times can be customised individually for each device up to a maximum of 4 minutes and 15 seconds.

    • Always active (24 hours a day): each activation generates a 24H type alarm even if the system is disarmed

    • 24H inactivity – generates an “inactivity alarm” event if there is no activation within a 24-hour period. This alarm will be recorded in the event log and notified to any alarm receiving centre, if programmed (see Remote monitoring). It is also possible to combine specific actions with this event (e.g. notification alerts) by creating specific automations (see Scenarios).

    • Entry route – in case of activation with the system armed, an immediate alarm will be generated if triggered before any other sensor. If instead activation occurs during an entry delay phase already triggered by another sensor, it will use its own entry delay before generating an alarm. The entry route reaction type does not provide for exit delays during system arming (immediate alarm) and is normally used for detection devices located along the entry route to access a possible control keypad, within an area with a perimeter protected by other sensors.

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Input connection – allows you to define the type of wired connection to use:

    • NO – normally open
    • NC – normally closed
    • Single balancing – using a single end-of-line (EOL) resistor (value 1K8 ohm)
    • Double balancing – using two end-of-line (EOL) resistors (value 1K8 ohms each)

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Chime – if enabled and if an RFKP radio keypad is installed, each activation generates a brief audible signal on the keypad

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instant or Entry/exit.

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset)

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset).

        • if the excludable option is not active, the sensor will generate an alarm at the moment the zone is actually armed (end of exit time).

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.


Outdoor volumetric sensors (RFOPDP, RFOPTT)

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.

  • Advanced settings

    • Lower IR sensitivity – allows you to select a high sensitivity (greater ability to detect intruders) or low sensitivity (less ability to detect intruders) for the lower infrared head. The default value is “high sensitivity” but in some circumstances it is possible to reduce the sensor’s detection capability to avoid false alarms while still maintaining the ability to detect intruders. A real test is recommended (see Sensor test) to verify that the selected value is suitable for the specific use
    • Upper IR sensitivity – allows you to select a high sensitivity (greater ability to detect intruders) or low sensitivity (less ability to detect intruders) for the upper infrared head. The default value is “high sensitivity” but in some circumstances it is possible to reduce the sensor’s detection capability to avoid false alarms while still maintaining the ability to detect intruders. A real test is recommended (see Sensor test) to verify that the selected value is suitable for the specific use
    • MW sensitivity (only for RFOPTT model) – allows you to select a high sensitivity (greater ability to detect intruders) or low sensitivity (less ability to detect intruders) for the microwave detection head. The default value is “high sensitivity” but in some circumstances it is possible to reduce the sensor’s detection capability to avoid false alarms while still maintaining the ability to detect intruders. A real test is recommended (see Sensor test) to verify that the selected value is suitable for the specific use
    • Anti-masking – allows you to enable or disable the anti-masking protection, which triggers a specific alarm in case the lenses are covered. The selectable values are disabled, always active, or active only above 0°C (the latter is recommended in cold environments to avoid possible false alarms caused by the formation of an ice film on the sensor)

Other sensors (GENERIC)

  • Type of reaction

  • Areas – defines which areas the sensor is associated with. Warning: if associated with two or more areas, this sensor will generate an alarm only when all the areas it belongs to are armed.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • Attributes

    • Night – if enabled, this allows this sensor to generate alarms when the alarm is set in night mode, as well as for full arming

    • Partial – if enabled, this allows this sensor to generate alarms even when the alarm is set in partial mode, as well as for full arming

    • Excludable – this option behaves differently depending on whether the sensor is set with reaction type Instantaneous or Entry/exit

      • For instantaneous sensors, this option enables the sensor’s auto-reset in the case of a temporary manual exclusion or a “forced” arming of the alarm. In other words, a sensor that is in detection mode at the time of arming the alarm will be automatically excluded if arming is done via remote control or keypad (in the APP, the operator will be asked whether to proceed with exclusion or manually restore a “rest” condition before arming). Subsequently, during the alarm arming phase, there are two possible behaviours:

        • if the excludable option is active, the sensor will generate an alarm in the event of a new activation during the arming cycle (exclusion with auto-reset).

        • if the excludable option is not active, the sensor will not generate any alarm even in the case of subsequent activations during the entire arming cycle (exclusion without auto-reset),

      • For delayed sensors (reaction Entry/exit), this option enables the sensor’s auto-exclusion if it is in detection mode at the end of the exit delay. In other words, at the end of the exit delay with the sensor in detection mode, there are two possible behaviours:

        • if the excludable option is active, the sensor will be excluded for the entire arming cycle (exclusion without auto-reset),

        • if the excludable option is not active, the sensor will generate an alarm at the actual arming of the zone (end of the exit delay)

    • Silent – if enabled, instead of generating an alarm when triggered with the system armed, only an activation event will be recorded in the event log

    • Double detection – if enabled, it will generate an alarm with the system armed only if there are two activations of this sensor within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only a second activation before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Requires confirmation from another sensor – if enabled, it will generate an alarm with the system armed only if two different sensors, both with the “Requires confirmation from another sensor” attribute, are triggered within the set time interval. The first activation, therefore, will generate a pre-alarm condition (no alarm notification but only a note in the event log) and only the activation of the second sensor before the end of the set time will generate a real alarm. If there is no second detection within the set time, the pre-alarm condition is cancelled and the cycle resets for a new double activation

    • Delay with night/partial (available only if the sensor is set with reaction type Instantaneous) – if enabled, it will use the set entry delay only when the system is armed in night or partial mode. No entry delay will be used for full arming

    • Disable exit delay with night/partial (available only if the sensor is set with reaction type Entry/exit) – if enabled, the set exit delay will be reset (ignored) when the system is armed in night or partial mode. For full arming, the set exit delay will normally be used.


Flood sensor (RFH2O)

  • Areas – defines which areas the sensor is associated with.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection


Smoke/heat sensor (RFSMK)

  • Areas – defines which areas the sensor is associated with.

  • Open cover alarm – allows you to enable or disable the tamper notification in case the sensor enclosure is opened

  • LED – allows you to enable or disable the LED on the device. If enabled, the LED will activate with each detection

  • Smoke – allows you to enable or disable the smoke sensor integrated in the device*

  • Heat – allows you to enable or disable the heat sensor integrated in the device*

* it is not possible to disable both sensors

5.2.2 Sirens & outputs

This section includes indoor or outdoor sirens.

If devices are already paired to the control panel, select the device from the list to view its details and options.

The additional information is collected in the upper section (green box), expandable via the “>” button and includes:

  • Name: editable with the button pencil

  • Model: displays the specific device code (not editable)

  • Radio signal level: real-time indication of the quality of the radio connection
    excellent_signal excellent or very good signal
    good_signal good signal
    sufficient_signal more than sufficient signal
    poor_signal poor signal
    signal_too_weak signal too weak

  • Battery level: real-time indication of the battery status
    battery-charged battery with sufficient charge level
    battery-low low battery requiring replacement

  • Device serial number: displays the unique serial identifier of the radio device

  • Firmware version: displays the specific firmware version of the radio device (it takes a few seconds to update after the first pairing)

  • Identify with LED on (Find device): allows you to facilitate the identification of the specific device by turning on the LED. In the case of multiple devices of the same model, use this function to activate and deactivate the flashing of the LED on the device of interest.

  • Device deletion: with the button bin it is possible to delete a device previously paired with the control panel. Warning: deletion only removes it from the list of devices paired with the control panel but does not reset the device itself. To proceed with a new pairing to a control panel, it is first necessary to reset it (see Radio device reset – registration deletion).

  • Edit name: with the button pencil it is possible to edit the device name.

Depending on the type of devices, more or fewer specific configuration parameters will be available:


Outdoor siren (RFSIR702)

  • Areas – defines which areas the siren is associated with.

  • Cover open alarm – allows you to enable or disable the tamper notification in case the siren enclosure is opened

  • Flash activation – allows you to enable (ON) or disable (OFF) the light signal in case of activation following an alarm

  • Advanced settings

    • Volume – defines the sound intensity on 4 levels, from 0 (off) up to 3 (maximum volume)

    • Sound on arming – allows you to enable or disable the activation of a short acoustic signal when the alarm is armed

    • Sound on disarming – allows you to enable or disable the activation of a short acoustic signal when the alarm is disarmed

    • Sound duration – allows you to define the duration of the sound in case of alarm. Ensure that the default value (3 minutes) also complies with the general regulations in force at the installation site regarding public peace and quiet.

    • Sound delay – allows you to define the delay in sound activation in case of alarm (maximum 4 hours 15 seconds). This way it is still possible to prevent unwanted siren activations in case of accidental alarms, for example in the case of late disarming with too short an entry delay.


Indoor siren (RFSIR102)

  • Areas – defines which areas the siren is associated with.

  • Cover open alarm – allows you to enable or disable the tamper notification in case the siren enclosure is opened

  • LED – allows you to enable (ON) or disable (OFF) the integrated LED for light signalling

  • Advanced settings

    • Volume – defines the sound intensity on 4 levels, from 0 (off) up to 3 (maximum volume)

    • Sound on arming – allows you to enable or disable the activation of a short acoustic signal when the alarm is armed

    • Sound on disarming – allows you to enable or disable the activation of a short acoustic signal when the alarm is disarmed

    • Sound duration – allows you to define the duration of the sound in case of alarm. Ensure that the default value (3 minutes) also complies with the general regulations in force at the installation site regarding public peace and quiet.

    • Sound delay – allows you to define the delay in sound activation in case of alarm (maximum 4 hours 15 seconds). This way it is still possible to prevent unwanted siren activations in case of accidental alarms, for example in the case of late disarming with too short an entry delay.

5.2.3 Peripherals

This section includes remote controls and control keypads.

If devices are already paired to the control panel, select the device from the list to view its details and options.

The additional information is collected in the upper section (green box), expandable via the “>” button and includes:

  • Name: editable with the button pencil

  • Model: displays the specific device code (not editable)

  • Radio signal level: real-time indication of the quality of the radio connection
    excellent_signal excellent or very good signal
    good_signal good signal
    sufficient_signal more than sufficient signal
    poor_signal poor signal
    signal_too_weak signal too weak

  • Battery level: real-time indication of battery status
    battery-charged battery with sufficient charge level
    battery-low low battery requiring replacement

  • Device serial number: displays the unique serial identifier of the radio device

  • Firmware version: displays the specific firmware version of the radio device (it takes a few seconds to update after the first pairing)

  • Identify with LED on (Find device): allows you to facilitate the identification of the specific device by turning on the LED. If there are several devices of the same model, use this function to activate and deactivate the LED flashing on the device of interest. Option available only for RFKP radio keypad model.

  • Device deletion: with the button bin it is possible to delete a device previously paired with the control panel. Warning: deletion only removes it from the list of devices paired with the control panel but does not reset the device itself. To proceed with a new pairing to a control panel, it is first necessary to reset it (see “Radio device reset – registration deletion”).

  • Edit name: with the button pencil it is possible to edit the device name.

Depending on the type of devices, more or fewer specific configuration parameters will be available:


Remote control (RF4KEY / RF4KEYW)


Keypad (RFKP)

  • Areas – defines which areas the keypad is associated with. In the case of operations using a code (e.g. disarming), the actual control of an area is still subject to the use of a code belonging to a user authorised for the specific area of interest. For example, if the keypad is enabled for the control of areas 1 and 2, quick arming will apply to both areas, but in the case of disarming, if I use the code of a user enabled only for area 1, the disarming of area 2 will not be carried out.

  • Cover open alarm – allows you to enable or disable the tamper notification in case the siren enclosure is opened

  • Sound – allows you to enable or disable the sound notification of specific events and the related sound intensity

    • Sound activation – allows you to enable or disable the sound notification for each individual event:

      • Entry time

      • Exit time

      • Arming/disarming

      • Alarm

      • Key press

      • Doorbell (in combination with a sensor with a specific attribute)

    • Sound duration – defines the duration of the sound in case of alarm (max. 300 seconds)

  • Backlighting – allows you to enable or disable the backlighting of the keys and the related light intensity. The activation of the key backlighting is still managed by the keypad so that it is only activated in the presence of the operator and in low light conditions (except in the case of an alarm indication).

  • Quick arming – allows you to enable or disable the quick arming option (arming without a code by simply pressing the button)

  • Custom action – allows you to enable or disable the option for a quick command (night or partial arming / quick command / output activation / automation) executable by using a valid code followed by the “#” key


5.3 Areas

Areas are logical groupings of devices, each of which can be linked to a zone. Areas correspond to the general environments you want to protect independently (e.g. rooms or specific areas).

For example, it is possible to create one area for the home and one for the cellar. Each area will have a specific selection of devices (detectors and/or peripherals) so that arming and disarming operations will only affect those specific devices included in the area.

It will be possible to arm the alarm only for the cellar and not for the home. By using scenarios it will then be possible to combine the arming/disarming operations for multiple areas into a single command.

It is possible to create up to 8 areas, each of which groups together one or more devices, even in shared form, and assign each area a custom name (max. 32 characters).


5.4 Cameras

Here you can manage up to 4 cameras connected to the system and used for video verification with the automatic creation of a video clip combined with an alarm (video clip duration of about 10 seconds, of which 5 seconds are pre-alarm).

Use the “+” button to add a new camera.

An RTSP stream with H-264 codec and maximum FULL-HD resolution is required. Native compatibility is guaranteed with Comelit cameras and recorders from the NEXT or ADVANCE series.

The required parameters are:

  • Camera model: select the correct model in use (Comelit ADVANCE or NEXT camera, Comelit ADVANCE or NEXT recorder, generic camera)

  • IP address: enter the IP address used for the RTSP stream (e.g. 192.168.1.2)

  • Port: enter the port used for the RTSP stream (usually 554)

  • User: enter the login name required to access the RTSP stream

  • Password: enter the password required to access the RTSP stream

  • RTSP stream: set the specific RTSP string to use in its complete syntax except for the IP address. For example, for an RTSP stream available at the address “rtsp://192.168.0.200/sub_stream”, enter “sub_stream” in this field. For Comelit ADVANCE or NEXT cameras or recorders, this value is pre-filled.

  • Channel: (only if Comelit NVR is selected) select the video channel in use.

  • Operating mode: allows you to define whether the cameras are used only for “live” verification without recording (video verification OFF) or also for the creation of video clips combined with alarms (video verification ON). If video verification is activated, select the sensor(s) that will generate the video clip in case of alarm.


5.5 General parameters

It includes, in addition to a series of general options, a summary section of the following information relating to the control panel, grouped in the upper section (expandable by pressing the “>” button):

  • System name: editable via the button pencil

  • Main firmware version of the control panel

  • Firmware version of the control panel radio module

  • ID32: unique identification number of the control panel, useful for any technical checks by the manufacturer (if necessary, press the button pencil to access the next menu where you can copy and share the ID32 value)


5.5.1 Timings

Here you can edit the timings related to:

  • 230VAC power loss warning delay: useful to avoid frequent notifications if power loss is a frequent and short-lived condition

  • Internet loss warning delay: useful to avoid frequent notifications if Internet disconnection is a frequent and short-lived condition

  • Double pulse interval: used as a time window in which detectors with the “double pulse” option enabled will only trigger an alarm if at least two activations are detected within the set time interval

  • Double alarm interval: used as a time window in which detectors with the “double alarm” option enabled will only trigger an alarm if the activation of another detector belonging to a different area is detected within the set time interval


5.5.2 Internet connection

Allows you to modify the Internet connection settings through one or more of the available communication channels


5.5.2.1 Ethernet cable

Allows you to modify the connection settings for the wired network (IPv4). Select the correct configuration value (DHCP or static IP) according to the network used; if using a static IP, it will also be necessary to fill in all additional data (subnet mask, gateway, primary DNS and secondary DNS).

The default configuration is DHCP.

The check Internet connection option defines whether the control unit will enable connection monitoring to the Cloud on this communication channel. If monitoring is enabled, the control unit will periodically check regular communication with the Cloud and, in the event of an anomaly, will trigger the relevant alert and also send a specific notification (if programmed). Refer to the following section Connection logic via the different communication channels for more details).

If the wired network is used only for connecting cameras and a different communication channel is used for the Internet connection (e.g. Wi-Fi or 4G), disable the check Internet connection option.


5.5.2.2 Wi-Fi

Allows you to enable the connection to the IEEE 802.11 b/g/n, 2.4GHz wireless network and set the correct parameters (SSID and password).

Encryption and authentication WPA-PSK (AES), WPA2-PSK (AES), WPA3-PSK (AES) are supported, while open 2.4GHz networks (without encryption), WEP-encrypted networks, anonymous networks (without SSID) and all 5GHz networks are not supported.


5.5.2.3 GSM/4G

Allows you to enable and configure the GSM/4G data connection via SIM card (not provided).

4G FDD 800/900/1800/2100/2600MHz and GSM 900/1800MHz connectivity is supported.

The control unit also features an automatic detection function for the characteristics of the SIM in use and is therefore able to automatically configure the connection parameters according to an integrated database that includes the main international mobile operators.

If the operator is not automatically recognised or if necessary, it is possible to manually modify the following parameters:

  • PIN = SIM card unlock code (if used)

  • APN = Access Point Name (specific to the operator in use)

  • Username = username for user authorisation on the mobile network

  • Password = password for user authorisation on the mobile network

  • Expiry date = date by which to renew the validity contract of the SIM card (if required). When the set date is reached, a fault condition will be triggered as a reminder to the user to proceed with renewing the SIM card. The GSM/4G connectivity will remain active as long as it is supported by the operator.

  • 4G SIM as primary connection = refer to the following section “Connection logic via the different communication channels” for more details.

Connection logic via the different communication channels

The Ethernet or 4G communication channels are automatically activated by the control unit if a cable with data communication is detected (auto-detection 10BASE-T/100BASE-TX according to Ethernet IEEE 802.3 standard) or if a valid SIM card is inserted.

The Wi-Fi communication channel can be enabled and programmed via the App.

Wi-Fi communication is also used for Access Point mode communication in the event of direct configuration of the control unit without other active communication channels. Refer to the information provided in the NEXUS control unit manual for more details on enabling and using Access Point mode.

If multiple communication channels are enabled, the usage priorities are as follows:

  • Option 4G SIM as primary connection not active

    • Primary Ethernet/WiFi* channel
    • Secondary 4G channel

  • Option 4G SIM as primary connection

    • Primary 4G channel
    • Secondary Ethernet/WiFi* channel

* If the Wi-Fi connection is enabled at the same time as an Ethernet connection, it will only be used in the event of a wired network malfunction. It is also possible to enable both an Ethernet and Wi-Fi connection on the same data network.

NOTE

For greater communication reliability, it is recommended to use an Ethernet connection with a 4G backup connection (4G SIM as primary connection not active).
Enabling the 4G SIM as primary connection mode results in higher 4G data usage, which may incur additional costs depending on your operator’s tariff plan.

If a communication channel is no longer available during normal operation (e.g. Ethernet cable disconnected or no phone coverage) and the check Internet connection option is enabled, an anomaly will be reported and a specific notification will be sent (if programmed).

The verification time before reporting an Internet connection anomaly can be changed (see parameter Timings – Internet loss warning delay)

To restore normal functionality and remove the anomaly condition, proceed to restore the communication channel.

If the communication channel is no longer in use, proceed to disable it as follows:

  • Wi-Fi = disable the Wi-Fi option

  • Ethernet = after putting the control panel in maintenance mode (see “Maintenance mode”), open the lower door and remove the Ethernet connection cable. Proceed to restart the control panel (see “Restart the system”).

  • 4G = after putting the control panel in maintenance mode (see “Maintenance mode”), open the lower door and remove the SIM card. Proceed to restart the control panel (“Restart the system”).


5.5.3 Date & time

Allows you to select the desired time zone and to enable or disable daylight saving time (summer/winter time). The control panel is able to select the most appropriate parameters according to the Internet connection


5.5.4 Advanced options

Includes a series of more technical parameters detailed below:


5.5.4.1 Language

Allows you to select a specific language for the control panel that will be used for notifications sent to users (SMS and PUSH texts, as well as any pre-recorded voice messages used for phone calls), as well as for events stored in the dedicated log.

Selecting a new language other than English requires downloading the relevant data package from the Cloud. This operation may take several minutes, depending on the speed of the Internet connection.

The language of the App cannot be changed but is automatically selected based on the language of the device on which the App is installed. If the device uses a language that is not supported by the App, the English language display will be used.

5.5.4.2 Control panel offline notification (option available only for administrator user)

If enabled, a PUSH notification will be sent to the administrator user if the Cloud detects a disconnection of the control panel from the Internet for more than 5 minutes. Similarly, the restoration of the connection will be notified with a specific reconnection notification.

5.5.4.3 Maintenance mode

If enabled, it inhibits all alarm and tamper notifications. This therefore allows you to work on the system for programming or to access the rear compartment of the control panel (connections) without causing false alarms.

Maintenance mode cannot be activated if the alarm is armed and will automatically deactivate if the alarm is subsequently armed. If activated, the App will clearly display a warning banner on every screen.

Therefore, make sure that the system is not in a tampered state before manually or automatically (arming) deactivating maintenance mode


5.5.4.4 FW update

Allows you to check the current firmware version (control panel and internal radio transmitter) and to enable or disable automatic updates via Cloud.

Automatic updates will be applied at a random time, only while the system is disarmed.

When automatic updates are enabled, a check will be carried out for the availability of new versions and, if available, download and installation will be proposed.

The installation of updates takes several minutes during which full functionality of the control panel is not guaranteed.


5.5.4.5 Default configuration

Allows you to restore all parameters to factory settings.

At the end of the reset, which may also take a few minutes, it will be necessary to repeat the operation of programming the control panel parameters.

For the acquisition of radio devices, if these have already been previously paired with the control panel, it will be necessary to proceed with their reset. Refer to the section Devices for more details)

The factory default configuration has two options:

  • EN-50131 compliance: will use default values compliant with EN-50131 grade 2 standard. In particular, the following functional changes will be implemented:

    • Event Log

      • Default configuration: no recording of login, logout or specific ongoing events.

      • EN-50131 configuration: enables the recording of all login, logout and ongoing events.

    • Arming

      • Default configuration: in case of arming, the sensor automatically reactivates when the fault, tamper or open condition is restored.

      • EN-50131 configuration: blocks arming if an open, fault or tamper condition is detected.

    • Isolation function

      • Default configuration: it is possible to isolate a device in any condition.

      • EN50131 configuration: device isolation is only possible in the presence of a tamper or alarm condition.

    • Failed arming alarm

      • Default configuration: function disabled

      • EN50131 configuration: function enabled with alarm generation if arming does not occur at the end of the exit time.

    • Siren timeout

      • Default configuration: minimum siren timeout of 1 minute.

      • EN50131 configuration: minimum siren timeout of 3 minutes.

    • Quick arming

      • Default configuration: quick arming can be enabled.

      • EN50131 configuration: quick arming cannot be enabled.

    • Other system behaviours. For aspects such as the backup channel, mains/battery operation, network faults, alarms, tamper detection, notifications, etc., the default configuration is fully compliant with EN50131 requirements.

  • Keep radio device pairing: allows you to retain the pairing of radio devices already linked to the control panel.

5.5.4.6 Control panel restart

Allows, upon confirmation, a complete system restart. Warning: the restart procedure involves up to 30 seconds of system downtime.

5.5.5 Tamper alarm

Allows you to enable or disable the switch to detect the opening of the rear bracket of the control panel or its removal from the wall if mounted using the specific anti-removal protection.


5.6 Remote monitoring

Allows the addition of up to 2 remote monitoring stations (ARC) or 4 generic recipients to whom notifications of specific events can be sent.

Select the desired recipient type: remote monitoring station or generic recipient


5.6.1 Security institute

Communication with monitoring stations is carried out using the SIA or ContactID protocol, both in digital IP format (DC-09). AES-128 encryption is supported, so messages sent to the ARC are encrypted using a secret key defined by the user, which must match the configuration of the receiving centre.

Select the monitoring station you wish to edit or use the “+” button to create a new one.

by using the pencil button you can edit the set name. Use the bin button to delete a previously created monitoring station.

Select Configuration to set the specific connection parameters provided by the monitoring station: IP address – port – account prefix – account number – receiver number – enable/disable timestamp – encryption key (optional).

Select Notifications and protocols to define the notification group to be sent and the relevant mode (ContactID or SIA). Refer to the Notifications section for more details.


5.6.2 Generic recipient

Communication to generic recipients can be used if you want to notify an event to a generic user who is not included in the control panel user list and/or does not use the NEXUS App. It is possible to send a notification via email and, if a SIM card supporting the relevant service is installed, also via voice call or SMS.

Select the generic recipient you wish to edit or use the “+” button to create a new one.

by using the pencil button you can edit the set name. Use the bin button to delete a previously created generic recipient.

Select Notifications to define the notification group to be sent and the relevant mode (voice call, SMS or email). Refer to the Notifications section for more details.


5.7 Test


5.7.1 Periodic communication test

Allows you to activate the periodic call test to a recipient (user, installer or monitoring station). In the case of monitoring stations, the call will take place according to the mode set in the notification configuration of the Actions / System operation group and will involve sending a specific periodic test notification. In the case of users, installers or generic remote monitoring recipients, the notification will be sent according to the mode set for notifications in the Actions / System operation group (see Notifications).

If enabled, programming of the following parameters is required:

  • Interval: the time duration between one test call and the next

  • Start date: current or future date for starting the periodic test

  • Start time: specific time for starting the periodic test (for example, repeated every day if the interval is “24h”)

  • Recipient: the recipient of the periodic test call.


5.7.2 Single communication test

Allows the manual execution of a single call/instant notification to a specific recipient (user, installer or monitoring station). The call/notification will be sent according to the mode set for notifications in the “Actions” / “System operation” group (see Notifications).


5.7.3 Sensor test

Allows the execution of a simple walk-test to verify the functionality of all sensors.

The screen will display the list of all sensors with an indication of whether an activation was detected during the test cycle. Move around the environment to activate each sensor and check that at the end of the test all sensors show the correct indication of detection.

Press STOP to interrupt the test at any time. Press RUN TEST if you need to repeat the test.


5.7.4 Siren and output test

Allows manual activation of the sirens and outputs of the RFOUT022 module (if installed) for a simple functional check.


5.7.5 Battery status test

Allows, in a single operation, a quick check of the battery charge status of the control panel and all radio devices. The screen will display the list of all devices with an indication of battery status. Any devices with a low battery status will be highlighted at the top of the list.